SMS terms

Last updated: October 28, 2026

These SMS Terms apply with effect from October 28, 2026, unless agreed otherwise.

These SMS Terms (the Terms) set out how text messages are sent by Cotiss Group and its parent, subsidiaries and affiliates, an e-procurement company (referred to as we, our, us or Cotiss; see the General Terms of Service for full identification of each entity included within the Cotiss Group). These Terms apply to all text messages sent by Cotiss, including to our customers, their users and any other recipient (you or your).

Purpose: The purpose of these Terms is to explain what text messages you may receive from Cotiss, how to stop them, how to get help, and how your mobile number is handled.

SMS Terms:

  • When you opt in to communications from Cotiss, you agree to receive text messages related to topics such as scheduling confirmations, resource links, and answers to product questions.
  • You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  • If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at customersuccess@cotiss.com.
  • Carriers are not liable for delayed or undelivered messages.
  • As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  • Your mobile number and any information relating to our text messages will be handled in accordance with our Privacy Policy at https://www.cotiss.com/privacy-policy/.

Cotiss may modify these Terms at any time, and any changes will be effective upon posting the updated version on our website.

If you have any questions or concerns about these Terms, please contact our customer success team for further assistance.

Contact details:

  • New Zealand

  • Australia

  • United States of America (and any other countries not mentioned above)